UrbanGain.com is an exciting website offering 50% -90% off daily discount deals in major cities in India. UrbanGain is the one-stop-shop for availing discount coupons/vouchers for restaurants, spa, gyms, music classes, travel/holiday packages and other cool things to do in your city.
Cancellation and Refund Policy
Urban Technology Ventures believes in helping and cooperating with its customers as far as possible. However, the purchases you make collectively decides whether the group deal will be successful or not. Therefore, we have following restrictions on cancellation after purchase. Under this policy:
- The cancellation request will not be accepted after the deal went live successfully (Minimun number of purchases required is achieved).
- We believe in providing you with best deal and know that our customers would ideally not want to cancel any deal bought on our website. But however, if you are required to do so before the deal went live, the cancellation request will be entertained only with acceptable reasons. There will however be a deduction of processing fee and other charges as applicable. Please mail to [email protected] with proper reasons, item code and date bought to help us process your request faster.
- Urban Technology Ventures have no control and thus no liability against any loss or complaints regarding products or services obtained at retailer’s place. However, we look for feedbacks – good or bad – and will pass it on to the concerned vendor.
In case the deal fails because of fewer than required number of customers (as displayed on the site) buy it, the deal is said to close unsuccessfully and all the customers buying the deal till then will be refunded full money paid for the deal without any deduction.
The refund for the abovementioned amount will be made within 5 working days from the day the deal is declared closed. Refund will be made back to the card/bank account that was used for making the payment.
In case of any clarifications over receipt of refunds, please call +91 9903047170 for assistance.
There will be no refunds for any category if the deal is set live after the pre-decided number of people (as displayed on the website) pay up for the deal coupon.